The Global Assignment Services all focus on effective expatriate performance. The overall goal is to help expatriates function effectively in their new environment. Each program can be customized according to the individual needs of the assignee and his/her family:

Cultural Briefings

Successful Global Assignments

Living and Working in Japan

Successful Repatriation

 

 

 

 

 

Cultural Briefings

Cultural Briefings are country-specific or area-specific programs which give comprehensive, practical guidelines for working effectively in more than 20 countries in Asia, Europe, the Middle East, Oceania, and North America. Cultural Briefings are suitable for international assignees as well as employees who have frequent face-to-face contact and communication with foreign counterparts. The program focuses on effective interaction with colleagues, subordinates, customers and suppliers in other countries. Through this program, participants will:

• Develop a deeper understanding of the impact on national culture on business practices.
  
• Develop practical strategies for working effectively with business people from the target country or area.
  
• Reduce costly mistakes, misunderstandings, interpersonal conflicts, and miscommunication.
  

Countries covered include:

• Asia
  

  China
  India
  Indonesia
  Korea
  Malaysia
  Phillipines
  Singapore
  Taiwan
  Thailand

• Oceania
  

  Australia
  New Zealand
  

• Europe
  

  France
  Germany
  Netherlands
  Spain
  UK

• Middle East
  

  Egypt
  Qatar
  Saudi Arabia
  

• U.A.E. N. America
  

  Canada
  U.S.A.

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Successful Global Assignments

The ability of an international assignee and his/her family to adapt to the culture and working practices of the host country and organization is crucial to a successful assignment. Failure to adapt can manifest itself in spouse dissatisfaction, family problems, patterns of strategic failure, low productivity, stress, poor working relationships, and costly mistakes. Successful Global Assignments is a comprehensive pre-departure program to help business personnel (and their families, if partnered) transition into living and working overseas smoothly. Specifically, the program focuses on:

• Understanding and managing the adjustment process effectively
  
• Building relationships with host nationals: colleagues, subordinates, customers, and suppliers.
  
• Developing skills for working with people from different cultural backgrounds.
  
• Reducing costly mistakes, misunderstandings, interpersonal conflicts, and miscommunication.

 

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Living and Working in Japan

Living and Working in Japan is designed for newly arrived expatriates and their spouses. The program should ideally be taken within the first week of arrival, and no later than one month into the assignment. It focuses on successful adaptation strategies and provides a thorough orientation to Japanese culture and its impact on the attitudes, values and behavior of the Japanese. The program focuses strongly on:

• Developing practical and effective adaptation strategies
  
• Understanding the roots of Japanese culture and their impact on current business and social behavior
  
• Avoiding common pitfalls and misunderstandings
  
• Developing skills and strategies for effectively interacting with and working with the Japanese
  
• Building relationships with the Japanese.

 

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Successful Repatriation

Successful repatriation is critical if an organization is to retain the know-how and competencies gained by its expatriates during their overseas assignment. However, research indicates that repatriation frequently results in employee dissatisfaction, and that 35-50% of returning employees in U.S. and European companies leave their organizations within six months. Successful Repatriation helps expatriates and their families transition smoothly back into their home culture. We recommend that the program is taken in the last three months of the overseas assignment. The program focuses on:

• Realigning expectations with the reality of home life
  
• Understanding and effectively dealing with reverse culture shock.
  
• Developing strategies for successfully adapting to the home culture.
  
• Developing skills for re-connecting with previous relationships
  
• Utilizing the global competencies gained during the overseas assignment

Successful Repatriation can be taken in conjunction with Global Competency assessment

 

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