The Global Workforce Development package focuses on improving collaboration across cultures:

Building Relationships in the Global Organization

Creating Synergy

Global Teams

Managing Across Cultures

Working in the Global Organization

 

 

 

 

 

 

 

Building Relationships in the Global Organization

Relationships are the glue that hold organizations together. It is through relationships that things get done. This course focuses on the critical relationship-building processes that underlie performance when working with other cultures. The overall goal is to help participants foster positive, supportive relationships which help to enhance performance, and produce understanding and trust in the workplace. Specifically, the course focuses on:

• Understanding and appreciating cultural differences
  
• Understanding how culture impacts business practices
  
• Developing effective interaction patterns and solid working relationships with other cultures.

 

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Creating Synergy

Creating Synergy is designed for a multicultural group and focuses on the effective management of organizational dilemmas. All organizations face business dilemmas e.g: we want high quality but low cost, we want short-term results but long-term thinking, we want global products but local adaptations, and so on. These dilemmas can be challenging in a single context. When operating in a global context however, these dilemmas multiply and can be extremely challenging. This program focuses on successfully dealing with these business dilemmas when working with other cultures. Through an understanding and appreciation of the impact of corporate and national culture on business systems and work practices, participants will learn how to actively leverage and positively work with national culture differences to create synergies which enhance competitiveness. All participants are required to take the Intercultural Awareness Profile (IAP) a month prior to the course. The program focuses on:

• Gaining a deep and nuanced understanding of one`s own values
  
• Recognizing the deep underlying assumptions behind other peoples` business practices
  
• Understanding and appreciating cultural differences as different talents.
  
• Interpreting cutting-edge cultural data
  
• Reconciling different value systems to create value for the organization.
  
• Understanding and mapping corporate culture.

 

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Global Teams

Global teams play an increasingly critical role in achieving organizational goals. Working in global teams however can be challenging as members bring with them very different viewpoints, assumptions and priorities. This program focuses on improving the productivity and effectiveness of global teams. There is a heavy focus on team development, team processes, and team meetings. Specifically, the program focuses on:

• Characteristics of high performance global teams
  
• Appreciating and leveraging diversity in team value systems
  
• Stages of team development
  
• Effective team processes: communication, decision-making, handling conflict etc.
  
• Balanced team roles

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Working Across Cultures

Like every business manager, you sometimes "hit a wall " when working with people from other cultures. They do things differently and they may not understand or interpret things the way you do. These cross-cultural issues can impact heavily on the quality and the results of your current and future business. And they can affect the quality of your business relationships as well. Working Across Cultures is a cutting edge intercultural management program designed by Dr. Fons Trompenaars, one of the world's leading authorities in intercultural management. The program focuses on developing transcultural competence - the ability to actively leverage cultural differences to create value for the organization. All participants are required to take the Intercultural Awareness Profile (IAP) a month prior to the course. The program focuses on:

• Raising the participants` awareness of how cultural competencies can help to improve the bottom line
  
• Building the participants` awareness and active respect for cross-cultural issues
  
• Supporting the participants in unlearning negative cross-cultural attitudes and stereotypes
  
• Helping the participants learn to positively deal with cross-cultural dilemmas.

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Working in the Global Organization

Working in the Global Organization is a foundational program which introduces the participants to the fundamentals of working across cultures. Its focus is on self-awareness and basic intercultural skills. It is suitable for new recruits or employees with little or no contact with people from other cultures. The program focuses on:

• Developing awareness of one`s own cultural orientation
  
• Developing understanding and respect for other cultures
  
• Developing skills for effective interaction with people from other cultures
  

 

 

 

 

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